All storage terms are a minimum of 3 months.
All storage terms are a minimum of three months. You can access your items before the 3 month term, however you will be charged for a full three months of storage.
If it fits in a container it should be in a container
All items that fit into a standard storage container should be packed in a box before our Boombox moving team arrives. To cut down on the amount of small loose items we ask that you consolidate your items as much as possible. Make sure to add descriptions to your containers so you'll be able to identify each box from your online storage unit.
Pack Smart - Remember to add a label with a unique description to each box
We’ll always handle your stuff with care, but you’re responsible for packing your stuff. All packing must be done before our movers arrive and please pack your items carefully so that they’re not damaged during transportation or in storage. We recommend padding your items and the inside of your boxes with packing materials such as bubble wrap and packing paper especially if they are fragile.
Make sure to wrap and pad any delicate or sharp items, coil electric cords, and tape moving pieces in place. If you’re storing an AC unit (please remove it from your window before we pick it up) or mini fridge, be sure to unplug it at least 24 hours before your pickup and let it drain and air out completely. As a heads up, we‘re not responsible for any damage to items that we deem to have not been properly packed, wrapped, or otherwise prepared for storage.
Please do not place items inside furniture pieces such as dressers or desks. Furniture pieces cannot be moved with items inside as the added weight can cause damage to your furniture pieces during the moving process. Any furniture items loaded with additional items are not covered by our insurance policy.
Please label all boxes with unique descriptions so you'll be able to recognize the contents of the box by looking at your online storage unit.
Any furniture items that can be easily disassembled (bed frames, tables) we ask that they are disassembled ahead of time. Our service does not include reassembly or disassembly of furniture items. If bed frames are not disassembled ahead of time we will not be able to store your bed frame. Bed frames that are not disassembled will not be covered by our insurance policy.
All TVs or fragile electronics must be in a box and properly padded. Any TVs or fragile electronics not properly packed in a box can not be insured.
All lampshades must be removed from lamps and placed in a box that is properly padded. Any lampshades not properly packed in a box can not be insured.
If you plan on storing a mattress, We strongly recommend you cover it in a mattress cover. We can take mattresses without a cover, but our insurance does not cover damages caused by dust or dirt for mattresses stored without a proper plastic covering. We try to handle all items with care, but moving and storing an uncovered mattress will unavoidably collect some level of dust and dirt.
Your items must fit in the van
Our vans hold up to 50 sqft of your belongings. We should be able to close both rear doors after the van is packed. If not, you'll need to request another van.
Inform us about heavy items or difficult moving conditions
If you plan on storing anything over 50 pounds, you'll need to request a two man moving team. We do not allow the customer to assist in loading the van. Please select a 2 person crew if you have any items that require 2 people to carry including mattresses or any other furniture items. If you plan on storing anything over 100 pounds you'll need to inform us ahead of time. If we deem it dangerous to move we'll not be able to take that item. Safety is our top priority.
We will not be able to take anything over 150lbs or if the crew feels unsafe about the moving conditions.
We do not take adjustable mattresses bases.
If you're moving items from a location that is not easily accessible (i.e. A 10th floor apartment) contact us ahead of time with location details. Text (415) 322-3135.
Don’t store anything that’s illegal and/or unsafe.
The safety of our employees, our customers, and all of their belongings always comes first. The following items are banned from being stored in Boombox:
Anything that goes boom, such as guns (or weapons of any kind), explosives, fireworks, and other flammables like gas, oil, kerosene, paint, and lighter fluid. Anything that is or was alive. This includes things like fruit, meats, cheeses, animals, insects, fungal or bacterial cultures, etc. Anything that is (or was) edible. This includes any perishable and non-perishable food items. Anything that’s illegal, such as drugs, drug paraphernalia, stolen property, and anything else that you can get arrested for possessing. Anything that smells, oozes, leaks, or bursts, such as hazardous items, toxic materials, items that produce gas or odors, any container with liquids, items that produce loud or disruptive noises, and items that may increase in size or burst. Basically, anything that might get outside of your box or bin and harm others, our customers’ and employees’ belongings, or our storage facility.
You must give us 3 days notice before booking a delivery appointment.
To make sure our crew has enough time to return your items, we ask that you give us two days notice before booking a delivery. You must be present during the delivery of your items.
All deliveries must be within our service area. If you have moved out of our service area we can help facilitate a 3rd party moving company to pick up your items from our warehouse.
Once all your items are delivered your account will be closed out and your billing canceled. On your last month of storage we prorate your storage bill at $10/day for a 5x10 unit and $7/day for a 5x5 unit.
Let us answer your storage questions
Shoot us a TEXT (415) 322-3135